How to calculate the Product return rate indicator

The Product return rate is one of the performance indicators of the account and represents the percentage of the quantities returned by customers, out of the total product quantity for all finalized orders, during the reference period. This indicator is used in the algorithm that determines the main offer from the site. It does not take into account the orders refused by the customers, with the reason returned to the sender, but only the units that were received by the customer and returned The Product return rate target is displayed, under the name of the indicator, on the main page…

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