How to calculate the Number of claims indicator

Number of claims represents the percentage of claims received out of the total of the product units, afferent to the finalized orders, during the reference period. Being a performance indicator Number of claims is included in the calculation algorithm of the main offer on the website.   The reference period for the Number of claims calculation is: The ongoing period between 1 – 28/29/30/31 of the previous month The previous reference period between 1 -28/29/30/31 two months ago. Depending on the value obtained and the specific volume of your orders, Number of claims can be displayed in one of the…

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