My account – Account health

In this tutorial we will show you how to check all the information on the performance metrics which you have to keep in optimal parameters in order not to affect your account health. The Account health represents the degree of compliance with the performance indicators and shows how well you meet customer expectations. In the right side of the main page of your account, called Dashboard, you will find the updated status of your account health and the results for each indicator. The 11 indicators are calculated based on the performance of your account, for the previous month and the…

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