Order finalization rate

Order finalization rate is one of the three order flow monitoring metrics next to Order service level and Order incident rate and represents the percentage of the finalized orders having the statuses finished or storno, from the total number of received orders, during the reference period. The orders payed through the payment order method, also the irrelevant orders, the canceled by customer or the orders having a maximum finalization date longer than the calculation date (for both ongoing and last month's calculations) are not included in the Order finalization rate calculation. When a single order contains different products, than this…

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