Claims

In this tutorial, we will describe the Claims menu of your seller account on the eMAG Marketplace. In the Claims menu, you can see all the requests or complaints of customers regarding the products or services sold by you on the eMAG website. A claim is a request made by customers who have purchased products sold by you and who were not satisfied with the quality of the products received, or the differences between the real product and the description on the site.   The Claims page contains two areas: Filter area Here you have a series of filters available to easily and quickly…